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What is Hospitality Management?


Hospitality management is a diverse and dynamic field that encompasses a wide range of careers in the hospitality industry including hotels, restaurants, event planning, and tourism. Professionals in hospitality management are responsible for overseeing the day-to-day operations of hospitality businesses, ensuring that guests have an enjoyable and memorable experience.

Hospitality management professionals require strong leadership, communication, and customer service skills to excel at this profession. Long hours may be worked including evenings, weekends, and holidays to guarantee that guests receive top service levels that provide ultimate satisfaction for guests.

According to the US Bureau of Labor Statistics, approximately 355,000 workers were employed in hospitality management fields in 2020. This number is anticipated to rise as demand for these services and experiences grows exponentially over time.

Individuals interested in pursuing a career in hospitality management can benefit from obtaining a degree in hospitality management or a related field, such as tourism management or hotel administration. Many colleges and universities offer degree programs in hospitality management that provide students with the knowledge and skills needed to succeed in this fast-paced and exciting industry.
Hospitality students interested in a degree to support a successful career in hospitality and tourism management can find colleges and universities across the state. Options may include the University of Maryland Eastern Shore, Montgomery College, Morgan State University, and more.

Online Hospitality Management Education in Maryland


Hospitality managers play an essential part in the successful operation of hotels, resorts, restaurants, and similar establishments. Their responsibility includes overseeing daily operations to ensure guests have positive experiences and that business operations run efficiently.

Hospitality managers are the face of their establishment, as they interact directly with guests, resolve any issues that may arise, and ensure customer service standards are upheld. But, behind the scenes, they also play an integral part - overseeing staff, handling finances, and devising marketing and sales strategies to drive business growth.

Hospitality managers must not only oversee daily operations but also devise long-term planning and strategy development strategies. It's their job to stay abreast of industry trends, competition, customer preferences, and the needs of their business to be able to make informed decisions that will allow it to flourish.

Aspiring hospitality managers must possess an in-depth background in hospitality management or another related field, such as business or tourism. Furthermore, good interpersonal and communication skills are indispensable to work effectively with staff members, guests, and vendors. And superior organizational and problem-solving abilities are needed to balance multiple tasks simultaneously and handle any unexpected issues that may arise.

Online Associate Degree in Hospitality Management (AS)

Maryland students pursuing an associate degree in hospitality management can find themselves well prepared for entry-level roles in hotels, restaurants, event planning, catering services, and more through this intensive program. Graduates leave this program with skills such as customer service management and event coordination that they can apply immediately in their careers in hospitality management.

An associate degree offers a cost-effective and efficient route into the workforce or advanced degrees for those looking to quickly enter it or continue their education with advanced degrees. It combines general education courses with hospitality-specific modules, giving students a comprehensive understanding of its nuances. Completing such degrees not only allows students to gain knowledge, but also develops essential communication and problem-solving abilities that employers in hospitality value highly.

National Rankings - top 25 online AS in hospitality management

Online Bachelors Degree in Hospitality Management (BS)

Earning a bachelor’s degree in hospitality management opens an array of possibilities for those interested in the hospitality industry. Going beyond traditional classroom experience, students can engage in hands-on training, internships, and real-world situations designed to build skills in customer service, event planning, and business administration - skills highly sought-after by employers across various sectors.

Maryland's bustling tourism industry provides the ideal setting for students pursuing a hospitality management degree. Boasting attractions that range from historic landmarks to scenic landscapes, students have plenty of chances to apply their knowledge and gain invaluable experience while networking with industry professionals through career fairs or job placement services. These opportunities can increase students' chances of landing rewarding positions post-graduation. Maryland universities combine theoretical learning with hands-on practice into comprehensive programs that prepare them for successful careers in hospitality management.

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Online Masters Degree in Hospitality Management (MS)

Master of hospitality management degrees provide individuals looking to explore this exciting field with greater depth. Going beyond basic hospitality knowledge, students can gain advanced expertise in areas like strategic management, marketing, financial analysis, and organizational behavior - giving them an edge in job markets by developing leadership abilities and critical thinking abilities.

As part of their master's degree programs, students can specialize in niche areas within hospitality management such as event planning, hotel operations, or food and beverage management. Internships or research projects can offer hands-on experience that enable graduates to apply theoretical knowledge to real-life scenarios. This gives graduates with this degree the tools needed to pursue lucrative career opportunities across all aspects of hospitality globally.

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Online PhD Degree in Hospitality Management (PhD)

Attaining a PhD in hospitality management can open a world of opportunities within this dynamic industry. Students learn fundamental principles while delving deep into more specialized topics like hotel operations, tourism development, and event management. Through rigorous research projects and academic collaborations, PhD candidates contribute significantly toward shaping hospitality's future.

Pursuing a doctorate degree in hospitality provides individuals with advanced leadership abilities needed for managing complex establishments or formulating innovative business strategies. Graduates of PhD programs frequently find themselves at the forefront of industry trends and breakthroughs due to their extensive knowledge base and analytical prowess; this level of expertise not only increases career prospects but also establishes them as thought leaders within this ever-evolving hospitality sector.

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Online Hospitality Management Certifications

One key benefit of pursuing a hospitality management certification is its dedicated and specialized training. Certification programs offer intensive courses designed to equip individuals with specific skills and knowledge necessary for excelling in various roles within the hospitality industry. By attaining certification, professionals can demonstrate their dedication to lifelong learning and development while building their credibility among employers.

Hospitality management certifications also present opportunities for networking and mentorship, which is another distinct advantage. Many certification programs provide access to industry experts, mentors, networking events, and industry contacts that can assist individuals in building valuable connections within their field. This can open doors to career advancement, collaboration projects, and professional growth. Furthermore, networking with peers from diverse backgrounds provides unique perspectives into current trends and challenges faced in hospitality management.

Become a Hospitality Manager in Maryland


Hospitality managers play a crucial role in overseeing the operations of hotels, restaurants, resorts, and other hospitality establishments to ensure that guests have a positive and enjoyable experience. Here are some steps you can take to become a hospitality manager in Maryland.

  • Step 1: Earn a Degree in Hospitality Management

    Employers often prefer candidates with degrees in hospitality management or related disciplines, so consider enrolling in one of Maryland's colleges and universities for hospitality management programs to gain knowledge and develop the necessary skills for this career path.

  • Step 2: Gain Experience in the Hospitality Industry

    Prior to becoming a hospitality manager, gaining experience working within this field can be very helpful. You can apply for entry-level positions at hotels, restaurants, or event planning companies to become knowledgeable on all aspects of hospitality management – or you may be able to find internship opportunities around the state.

  • Step 3: Develop Leadership and Management Skills

    As a hospitality manager, your primary responsibility will be managing a staff of employees while overseeing operations efficiently. Taking on leadership roles at work will allow you to develop leadership abilities while simultaneously showing that you can successfully lead a team of employees.

  • Step 4: Obtain Professional Certifications

    You might want to consider attaining professional certifications in hospitality management to distinguish yourself as an expert and strengthen your credentials in the field. Certifications, such as Certified Hospitality Supervisor (CHS) or Certified Hospitality Department Trainer (CHDT), can help set you apart for prospective employers.

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What Can I Do with a Bachelor's in Hospitality Management?


Bachelor’s in hospitality management degrees can open doors to an array of career possibilities beyond traditional roles in hotel management. Graduates could pursue event planning, food and beverage management, tourism roles, or even start their own business - not to mention that essential skills like customer service, communication, and problem-solving which are highly valued across different industries.

Bachelor's in hospitality management degrees also provide access to international opportunities as the skills learned can be easily transferred across borders. Graduates can find employment at resorts by the sea or boutique hotels in bustling cities; thanks to its ever-evolving nature, there is always space for growth and advancement within this dynamic industry.

Potential Careers for Hospitality Management Graduates


Financial Risk Specialists:

Financial risk specialists play an essential role in safeguarding businesses. Their specialized skills allow them to identify, assess, and mitigate potential threats that might affect an organization's bottom line. By studying market trends, regulations, changes, and economic indicators - they offer invaluable insights that enable businesses to make smart decisions to protect their assets.

Necessary Requirements:

  • Bachelor's degree in finance, economics, or a related field
  • Proven experience in financial risk management or a related field
  • Strong analytical skills and attention to detail
  • Excellent communication and problem-solving abilities
  • Knowledge of financial markets, regulations, and risk management techniques

Estimated Salary

  • The mean annual wage for financial risk specialists in the US in 2022 was $118,950
  • The mean annual wage for financial risk specialists in Maryland is $113,610

Facilities Managers:

As a facilities manager, your primary role will be overseeing the upkeep and operations of a company's facilities. Assuming this position means making sure the physical work environment remains safe, functional, and well-kept to support operations and employee needs of an organization.

Necessary Requirements:

  • Proven experience in facility management or a related field
  • Strong knowledge of building systems, maintenance practices, and safety regulations
  • Excellent organizational and leadership skills
  • Ability to problem-solves and make decisions under pressure
  • Effective communication and interpersonal abilities
  • Bachelor's degree in facilities management, engineering, or a related field (preferred)

Estimated Salary

  • The mean annual wage for facilities managers in the US in 2022 was $111,110
  • The mean annual wage for facilities managers in Maryland is $99,830

Food Service Managers:

Food service managers oversee the daily operations of foodservice establishments such as restaurants, cafeterias, and catering companies. Their duties include providing excellent customer service while simultaneously supervising staff efficiently and upholding food safety standards while simultaneously controlling costs effectively.

Necessary Requirements:

  • Proven experience in a food service management role
  • Strong leadership and organizational skills
  • Excellent communication and customer service abilities
  • Knowledge of food safety regulations and sanitation practices
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Degree or certification in hospitality and tourism management or a related field is preferred

Estimated Salary

  • The median annual wage for food service managers in the US in 2022 was $61,310
  • The mean annual wage for food service managers in Maryland is $75,330

Buyers and Purchasing Agents:

Buyers and purchasing agents are charged with procuring products and services for companies at the best possible cost from various sources across multiple channels, mostly through negotiation and market trend analysis.

Necessary Requirements:

  • Bachelor’s degree in business, supply chain management, or a related field
  • Proven experience in purchasing or procurement
  • Strong negotiation and communication skills
  • Analytical mindset with attention to detail
  • Knowledge of supply chain management principles
  • Proficiency in using procurement software and tools
  • Ability to work well under pressure and meet deadlines

Estimated Salary

  • The mean annual wage for buyers and purchasing agents in the US in 2022 was $77,850
  • The mean annual wage for buyers and purchasing agents in Maryland is $89,140
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