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What is Hospitality Management?


Rhode Island is known for its thriving hospitality industry, with an abundance of hotels, restaurants, and tourist attractions that draw visitors from all over the world. Hospitality management is a key aspect of this industry, encompassing the management of hotels, restaurants, event spaces, and other hospitality-related businesses.

Rhode Island provides individuals seeking a career in hospitality management an abundance of opportunities. Boasting charming coastal towns, an energetic culinary scene and bustling tourism sector, the state provides visitors and residents alike with unforgettable experiences.

As of May 2020, according to the Bureau of Labor Statistics, Rhode Island had approximately 16,440 individuals employed in hospitality management roles such as hotel managers, food and beverage directors, event planners, and tourism coordinators.

Rhode Island's hospitality industry continues to expand rapidly, with new hotels, restaurants, and attractions opening regularly. This offers opportunities for individuals looking for careers in hospitality management either starting out or looking to advance an existing one. Individuals interested in hospitality management in Rhode Island can gain an edge by seeking relevant education and training, gaining hands-on experience through internships or entry-level positions, networking within the industry to establish connections and pursue job opportunities.

Online Hospitality Management Education in Rhode Island


A hospitality manager is responsible for overseeing all aspects of operations within a hospitality establishment. This can include managing staff, ensuring guest satisfaction, overseeing budget and financial operations, and maintaining a high standard of service.

One of the key responsibilities of a hospitality manager is managing staff. This can involve hiring, training, and supervising employees to ensure that they provide the best possible service to guests. It also involves creating schedules, delegating tasks, and handling any issues or conflicts that may arise among staff members.

Ensuring customer satisfaction is another vital aspect of being a hospitality manager. Managers should strive to create an inviting atmosphere, quickly responding to any guest inquiries or issues, and efficiently handling reservations/check-ins while making sure that rooms remain in excellent condition.

Financial management is also an essential aspect of hospitality manager duties, including creating and overseeing budgets, forecasting revenue and expenses, analyzing financial reports to inform decisions regarding operations, and striving to maximize revenues while upholding high standards of service delivery.

A hospitality manager plays a key role in the success of a hospitality establishment. By overseeing operations, managing staff, ensuring guest satisfaction, and handling financial operations - managers help to create a positive and memorable experience for guests and promote the overall success of the business.

Online Associates (AS)

An associate degree in hospitality management is a comprehensive program that provides students with the knowledge and skills needed to succeed in various sectors of the hospitality industry including hotels, restaurants, event planning, and other tourism industry roles. These degree programs typically take around two years to complete and offer a combination of classroom instruction, hands-on training, and internships to prepare hospitality management students for entry-level positions in the field.

Students enrolled in associate hospitality degrees will take courses covering various subjects such as hospitality operations, food and beverage management, event planning, customer service, marketing, and accounting. Furthermore, internship opportunities at hotels resorts restaurants or event planning companies will give students valuable practical experience.

Graduates with an associate degree in hospitality management should emerge equipped with the knowledge and skills needed for careers as hotel managers, restaurant managers, event planners, tourism coordinators, or catering managers. Given how quickly this industry has expanded over recent years and provided ample opportunities for advancement, an associate degree in hospitality management may prove an invaluable resource in forging a rewarding and lucrative path forward in this exciting sector.

National online rankings - top 25 associates programs in hospitality management

Online Bachelors (BS)

A bachelor’s degree in hospitality management is a comprehensive program that prepares students for leadership roles in the hospitality industry. These degree programs cover a wide range of topics including hotel management, restaurant management, event planning, tourism, and customer service. Students will also learn about business management, marketing, finance, and human resources as they pertain to the hospitality industry.

One of the major advantages of earning a bachelor's degree in hospitality management is gaining hands-on experience through internships and practical training. Many programs require students to participate in internships at hotels, restaurants, event venues, or other hospitality businesses so that they can apply their knowledge in practical settings while developing valuable industry relationships.

Earning a bachelor's of hospitality management can equip graduates to explore various career options within the hospitality industry such as hotel manager, restaurant manager, event planner, tourism manager, food and beverage director, or customer service manager.

National online rankings - top 25 bachelors programs in hospitality management Hardest majors

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Online Masters (MS)

A master's degree in hospitality management is a graduate-level program that offers advanced education and training in the field of hospitality and tourism management. These programs are designed for individuals who are already working in the industry and want to further develop their skills and knowledge in areas such as hotel and restaurant management, event planning, tourism marketing, global studies, and hospitality operations.

Students pursuing a master's degree program typically study topics like hospitality strategic management, revenue management, tourism economics, and hospitality marketing. These classes aim to equip students with an in-depth understanding of the hospitality industry as they prepare them for leadership positions within hotels, restaurants, event planning companies, and other hospitality organizations.

Earning a Master of Hospitality Management provides graduates with invaluable opportunities for career growth in hospitality management. Graduates from these programs can assume leadership and executive positions within this sector such as hotel manager, restaurant manager, event planner, or marketing director.

National online rankings - top 25 masters programs in hospitality management

Online Doctorate (PhD)

A PhD in hospitality management is an advanced academic degree that focuses on the study of various aspects of the hospitality industry which may include hotel management, tourism, event planning, and food service. By earning this prestigious degree, you can gain a deeper understanding of the industry and develop the skills needed to excel in leadership roles within the field.
For an effective PhD in hospitality management, one typically needs both a bachelor's and master's degree in a related area such as hospitality management, business administration, or tourism. Furthermore, some programs may also require you to have relevant work experience within this industry.

In a PhD program, you'll study research methodologies, hospitality industry trends, and advanced management concepts. You may also complete a research dissertation of your choosing that demonstrates your expertise and adds to hospitality management as a field, though this is not always required.

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Online Certifications

Hospitality management certifications provide individuals with an effective means to hone their skills and expand their knowledge within the hospitality industry. No matter if you already work in hospitality or are just breaking into the field, having a certification can give you an advantage and open doors for further career growth and advancement.

There are various hospitality management certifications available, each designed for specific areas of the industry. Some common certifications are as follows:

  • Certified Hospitality Administrator (CHA)

    Offered by the American Hotel and Lodging Educational Institute, this certification targets hospitality professionals with at least three years of managerial experience in revenue management, marketing, and leadership skills. The comprehensive program also addresses revenue planning.

  • Certified Hotel Administrator (CHA)

    Like its CHA counterpart, this international certification focuses on hotel management; ideal for hotel managers seeking to demonstrate their expertise and professional growth.

  • Certified Hospitality Supervisor (CHS)

    This certification is tailored specifically toward entry-level supervisors within the hospitality industry, covering topics such as customer service, communication, and team management skills.

  • Food and Beverage Management Certification

    Professionals working in food and beverage management may benefit from attaining certification to demonstrate their knowledge and proficiency in areas like menu planning, food safety, and beverage service management.

  • Event Management Certification

    Event management certifications provide professionals in the hospitality industry with essential tools for planning and organizing events with success. They cover topics like event logistics, budgeting, and vendor management.

Become a Hospitality Manager in Rhode Island


Rhode Island is well known for its vibrant hospitality industry, making it an excellent location to pursue a career as a hospitality manager. If customer service and leadership are your passions, here are some steps that may help you become a hospitality manger.

  • Step 1: Earn a Degree in Hospitality Management or a Related Field

    Many employers in the hospitality industry prefer candidates with bachelor's degrees in hospitality management, hotel management, or related disciplines that offer training on topics like customer service, operations management, and marketing. These programs typically feature intensive study modules.

  • Step 2: Gain Experience in the Hospitality Industry

    Before becoming a hospitality manager, it's crucial to gain experience working various roles within the industry - this might include being a front desk agent, restaurant server, or event coordinator; this hands-on experience will allow you to understand all aspects of it, as well as developing the necessary leadership abilities needed to manage a team effectively.

  • Step 3: Develop Leadership Skills

    As a hospitality manager, your primary duties include overseeing staff, overseeing operations, and ensuring guest satisfaction. Developing strong leadership abilities - such as effective communication, problem-solving, and decision-making abilities - will be essential to your success in this role.

  • Step 4: Network within the Industry

    Networking can be essential to furthering your career in hospitality. You can attend industry events, join professional organizations, and connect with other professionals within the field to expand your network and discover career opportunities.

  • Step 5: Pursue Certification

    Although certifications, such as Certified Hospitality Manager (CHM), aren't necessary - earning one can build your credibility and prove your dedication to the industry. These certifications often require passing an exam and continuing education for renewal.

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What Can I Do with a Bachelor's in Hospitality Management?


Bachelor’s degrees in hospitality management can open an exciting world of opportunities. Graduates may find work in sectors like hotels, restaurants, event planning, tourism, and event management. With these degrees, you could work as hotel manager overseeing daily operations of an establishment or pursue event planning to create memorable experiences for clients.

Graduates with a bachelor of hospitality management can explore roles in food and beverage management, such as creating innovative menus and overseeing restaurant operations. Furthermore, these programs equip graduates to enter the fast-paced world of travel and tourism by working with travel agencies or tour companies to craft memorable travel experiences for travelers around the globe. In conclusion, hospitality management degrees offer diverse career paths that cater to those passionate about providing exceptional customer service while creating unforgettable memories within hospitality industries.

Potential Careers Graduates


Project Management Specialists:

Project management specialists are unsung heroes of successful projects, combining technical knowledge with exceptional leadership to successfully navigate complex challenges. Their ability to streamline processes, manage resources efficiently, communicate clearly, and inspire their team members toward common goals makes them indispensable assets on any team. In an age where deadlines and budgets can be tight, project management specialists act as anchors that keep projects on course even amid stormy waters.

Necessary Requirements:

  • Bachelor's degree in business administration, project management, or a related field
  • Proven experience in project management or coordination
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Proficiency in project management tools and software
  • Ability to work well under pressure and meet tight deadlines

Estimated Salary

  • The median annual wage for project management specialists in the US in 2023 was $98,580
  • The mean annual wage for project management specialists in Rhode Island is $102,270
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Market Research Analysts and Marketing Specialists:

Market research analysts play an essential role in helping companies stay ahead of competition in today's volatile market landscape through extensive data analysis and trend evaluation. Their insights inform strategic decision-making processes. Marketing specialists specialize in devising campaigns targeted toward specific audiences to drive brand recognition; their creative talents combined with an in-depth knowledge of consumer behavior ensure effective marketing strategies are put in place.

Necessary Requirements:

  • Bachelor's degree in marketing, business administration, or a related field
  • Proven experience in market research and analysis
  • Strong analytical skills and attention to detail
  • Excellent communication and presentation skills
  • Proficiency in data analysis tools and software
  • Ability to work independently and as part of a team
  • Knowledge of marketing principles and techniques

Estimated Salary

  • The median annual wage for market research analysts in the US in 2023 was $74,680
  • The mean annual wage for market research analysts and marketing specialists in Rhode Island is $77,760
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Purchasing Managers:

Purchasing managers are one of the many unsung heroes behind successful businesses. Their role lies in procuring products and services at competitive prices and quality levels; their strategic decision-making abilities make them invaluable assets in today's highly competitive marketplace.

Necessary Requirements:

  • Bachelor's degree in business, supply chain management, or a related field
  • Proven experience in purchasing or procurement, with a track record of cost savings
  • Strong negotiation skills and ability to build and maintain supplier relationships
  • Excellent analytical and problem-solving abilities
  • Proficiency in using procurement software and tools
  • Strong communication and interpersonal skills

Estimated Salary

  • The median annual wage for purchasing managers in the US in 2023 was $136,380
  • The mean annual wage for purchasing managers in Rhode Island is $148,610
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Training and Development Managers:

Training and development managers play an integral part in organizations by devising and executing strategies to boost employee skills and performance. These professionals must identify training needs, create relevant programs, evaluate effectiveness, and stay current on industry best practices to provide employees with top-quality learning opportunities.

Necessary Requirements:

  • Bachelor's degree in Human Resources, Organizational Development, or related field
  • Proven experience in designing and delivering training programs within a corporate setting
  • Strong communication and presentation skills
  • Excellent organizational skills with the ability to manage multiple projects simultaneously
  • Knowledge of adult learning principles and instructional design techniques

Estimated Salary

  • The median annual wage for training and development managers in the US in 2023 was $125,040
  • The mean annual wage for training and development managers in Rhode Island is $131,940
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